REFUND POLICY AND WARRANTIES (See Below)

POLITICA DE DEVOLUCION Y GARANTIAS (Ver abajo)



STORES (Puerto Rico)

In-Store Return Policy (english):

- CLAIMS NEED TO BE OPENED IN THE STORE THE ITEM WAS PURCHASED AT.

- YOUR RECEIPT IS REQUIRED TO MAKE ANY CLAIMS.

- THERE WILL BE NO CASH REFUND.

- IN THE EVENT OF A RETURN (NOT TOYS), A STORE CREDIT WILL BE OFFERED.

- OUR MOVIES (DVDS) HAVE A SEVEN (7) DAY WARRANTY FOR PROBLEMS WITH AUDIO OR VISION ONLY.

- THERE WILL BE NO RETURNS FOR TOYS AND/OR LINGERIE (NO EXCEPTIONS).

- ALL TOYS HAVE A WARRANTY DIRECTLY WITH THE MANUFACTURER.

- ALL OTHER MERCHANDISE WILL HAVE FOURTEEN (14) WARRANTY AS LONG AS IT HAS NOT BEEN OPENED AND THE MERCHANDISE HAS NOT BEEN USED.

Política de Devolución en tiendas (spanish):

- LOS RECLAMOS DEBEN HACERSE EN LA TIENDA EN LA QUE SE COMPRÓ EL ARTÍCULO.

- SE REQUIERE SU RECIBO PARA REALIZAR CUALQUIER RECLAMACIÓN.

- NO HABRÁ REEMBOLSO EN EFECTIVO.

- EN CASO DE DEVOLUCIÓN (NO JUGUETES), SE OFRECERÁ UN CRÉDITO EN LA TIENDA.

- NUESTRAS PELÍCULAS (DVDS) TIENEN UNA GARANTÍA DE SIETE (7) DÍAS SÓLO PARA PROBLEMAS DE AUDIO O VISIÓN.

- NO HABRÁ DEVOLUCIONES DE JUGUETES Y/O LENCERÍA (SIN EXCEPCIONES).

- TODOS LOS JUGUETES TIENEN GARANTÍA DIRECTAMENTE CON EL FABRICANT E.

- TODA LA DEMÁS MERCANCÍA TENDRÁ GARANTÍA DE CATORCE (14) DÍAS, SIEMPRE Y CUANDO NO HAYA SIDO ABIERTA NI UTILIZADA.

Manufacturer extended warranties

Garantías extendidas del manufacturero.

Each manufacturer has it's own policy and warranty details. Please see the details on the product page. Click the link for more information.

Cada fabricante tiene su propia política y detalles de garantía. Consulte los detalles en la página del producto. Haga click en el enlace para obtener más información.

BLUSH NOVELTIES

https://blushlove.com/warranty/

30, 60, 90 Day or 1 or 5 Year Limited Warranty depending upon the product . Includes Aria, Au Natural,
B Yours, Dr. Skin, Lover Boy, Luxe, M for Men, Play With Me, Stay Hard, Temptasia and others.

CALIFORNIA EXOTICS
https://calexotics.com/warranty/

1 Year Warranty on most products, some products in JOPEN line are eligible for 10 year warranties.

Includes many brands, for a complete list follow this link: https://calexotics.com/brands/

DOC JOHNSON

https://docjohnson.com/warranty

90 Days or 1 Year Limited Warranty depending upon the product.

Includes many brands, for a complete list follow this link: https://www.docjohnson.com/featured/brands.html

EVOLVED NOVELTIES

https://evolvednovelties.com/warranty/

5 Year Limited Warranty on most toys.

Includes Evolved, Adam & Eve, Zero Tolerance, Eve's Fetish and Playboy.

FEMME FUN

https://femmefunn.com/warranty/

1 Year Limited Warranty on most products. 30 Day on FFIX

LOVENSE - HYTTO LTD

https://www.lovense.com/warranty

Lush and other brands

1 Year Limited Warranty on most products

NASSTOYS

https://www.nasstoys.com/warranty/

1 Year Limited Warranty on most toys

PIPEDREAM PRODUCTS

https://warranty.pipedreamproducts.com/

90 days on battery operated toys , 1 Year limited warranty on rechargeable toys.  Other toys have 90, 60 and 30 days of warranty depending on the product.

Registration is needed.

PRODUCT REGISTRATION
https://warranty.pipedreamproducts.com/registration

ROMP

https://www.romp.toys/us/warranty

2 Year limited warranty on most products. RMA Request form

THE RABBIT COMPANY

https://www.therabbitcompany.com/pages/warranty-information

5 Year Limited Warranty on most products. REQUIRES RMA Request form. Needs proof of purchase

and a picture of the product.

WE-VIBE

https://www.we-vibe.com/us/warranty

2 Year Limited Warranty on most products. REQUIRES RMA Request form. Needs serial number

from the box.

WOMANIZER

https://www.womanizer.com/us/5warranty

5 Year Limited Warranty on most products. REQUIRES RMA Request form.

Satisfyer

https://www.satisfyer.com/ie/guarantee

15 Year Limited Warranty. 5 years directly and 10 more of support and service . For Reclamations and/or warranty cases read the details on their website.

Sensuelle

https://www.nusensuelle.com/pages/warranty-service-form

2 Year Limited Warranty . Only applies to mechanical failure of the toy from the date of purchase.
REQUIRES RMA Request FORM

Dame

https://dame.com/pages/faqs#warranty-info

2, 3 Years Limited Warranty depending on the product. See details on their website.

Je Joue

https://www.jejoue.com/pages/returns-guarantee

2 Year Limited Warranty .

Body Wand

https://thebodywand.com/pages/warranty

1 Year Limited Warranty , the product must be registered with The Bodywand WARRANTY SITE during thE 1-year period.

Pulsar

https://www.pulsarvaporizers.com/pages/warranty-registration

Product Registration is necessary, many Pulsar® products include a hassle-free warranty. A Expert REPRESENTATIVE will help determine if your product is covered.

Palm Power

https://www.palmpower.ca/warranty

Palm Power products offer a complimentary 90 day limited warranty for any defects in materials and workmanship from the date of original retail purchase.

Our Erotic Journey

https://oureroticjourney.com/warranty

5 Year Limited Warranty

Vedo

https://www.vedo.toys/support/warranty-and-replacement/

1 Year Warranty . requires proof of purchase from a VEDO Authorized Retailer.

Fleshlight

https://www.fleshlight.com/pages/contact-us

Curve Toys

https://www.curvetoys.com/pages/customer-service

Limited Warranty . Customer Service Form REQUIRED.

XR Brands

https://resources.xrbrands.com/xr-brands-shipping-return-policy/

• All of XR Brands products come with a 30-day limited warranty , unless otherwise noted.

• The Thunderstick Wand, Thunderstick 2.0, Divinity Wand and Bloomgasm hold a 1-year warranty.

• The Shegasm, Vibrassage & Lickgasm by INMI products hold an extended 5-year warranty.

RMA REQUEST FORM NEEDED.

Maia Toys

https://maiatoys.com/pages/warranty

Lifetime Limited Warranty (Pleasure Promise) . Product Registration is required within 30 days of purchase to activate the Pleasure Promise Warranty.